nordhost.io

Terms of Service

Last updated: December 26, 2025

1. Agreement to Terms

By accessing or using nordhost.io ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

nordhost.io provides game server hosting services with "Smart Sleep" technology. Our servers automatically sleep when not in use and wake when players connect, allowing for cost-effective hosting.

We currently support hosting for:

  • Valheim
  • Minecraft (Java Edition)
  • Counter-Strike 2
  • Counter-Strike 1.6

3. User Accounts

To use the Service, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

4. Subscription and Payment

The Service operates on a subscription basis with the following plans:

  • Casual: 49 kr/month - 20 hours included
  • Regular: 99 kr/month - 50 hours included
  • Hardcore: 249 kr/month - 150 hours included
  • Unlimited: 399 kr/month - Unlimited hours

Overage charges of 10 kr/hour apply when exceeding your plan's included hours (except Unlimited plan).

Subscriptions are billed monthly through Stripe. You may cancel your subscription at any time, and it will remain active until the end of the current billing period.

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Host illegal content or engage in illegal activities
  • Distribute malware, viruses, or harmful code
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Use the Service for cryptocurrency mining
  • Resell or redistribute the Service without authorization

6. Service Availability

We strive to maintain 99.9% uptime. However, we do not guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible.

Server wake times are typically under 60 seconds but may vary based on game type and server load.

7. Data and Backups

Game server data is stored on our infrastructure. While we take reasonable measures to protect your data, we recommend maintaining your own backups of important game world data.

Upon account deletion or service termination, your server data may be deleted after 30 days.

8. Limitation of Liability

The Service is provided "as is" without warranties of any kind. We are not liable for:

  • Loss of game progress or data
  • Service interruptions or downtime
  • Any indirect, incidental, or consequential damages

Our total liability is limited to the amount you paid for the Service in the 12 months preceding the claim.

9. Termination

We may suspend or terminate your account if you violate these Terms. You may cancel your subscription at any time through the billing portal.

10. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms are governed by the laws of Sweden. Any disputes shall be resolved in Swedish courts.

12. Contact

For questions about these Terms, please contact us at support@nordhost.io.

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